Question 1

What is the Smartlet bracelet?

Accepted Answer

Smartlet is an innovative watch strap that allows you to wear your high-end watch with a smartwatch or connected bracelet on the same wrist, merging technology and timeless design.

Question 2

Where and how can I get Smartlet?

Accepted Answer

Smartlet can be purchased on shop.smartlet.io(http://shop.smartlet.io)

Question 3

Is Smartlet comfortable to wear?

Accepted Answer

Yes! Smartlet adds smart features without the added bulk, while remaining lightweight and comfortable for everyday use. Including compatible smart devices, the weight remains in the same range as most steel bracelets on the market, between 60 and 100g, and the thickness is between 9 and 12mm (compared to 4 to 8mm for conventional watches).

Question 4

Is Smartlet adjustable?

Accepted Answer

Yes, Smartlet comes with extra links and a screwdriver, making it easy to adjust for perfect comfort on any wrist.

Question 5

How can I contact customer service?

Accepted Answer

Contact us via our online form or our customer service, available Monday to Friday, 9am to 6pm CET.

Question 6

What security does Smartlet provide?

Accepted Answer

Smartlet features a patent-pending locking system with dual-action unlocking, ensuring your watches remain securely fastened during any activity.

Question 7

How can I protect my smartwatch or fitness tracker from scratches?

Accepted Answer

Smartlet protects your smartwatch or connected bracelet from walls, but not from flat surfaces like tables or desks. These devices have ruggedized screens that are extremely durable, but if you want to be even more careful, we recommend purchasing screen protectors for extra security.

Question 8

How to maintain and clean Smartlet?

Accepted Answer

Clean it regularly with a soft cloth. Avoid prolonged exposure to water or chemicals to maintain its finish.

Question 9

Does Smartlet include a watch or smartwatch?

Accepted Answer

No, Smartlet is designed to work with your existing devices. Contact us to verify compatibility if necessary.

Question 10

Will other designs, colors, or sizes be available?

Accepted Answer

As we grow, we plan to offer new materials (leather, titanium, ceramic, rubber…) and colors (black, gunmetal, bronze…).

Question 11

What materials is Smartlet made of?

Accepted Answer

Smartlet is made of premium stainless steel to ensure durability and comfort, offering a sleek and modern look.

Question 12

Which smart bracelets are compatible?

Accepted Answer

Smartlet is compatible with the best smartwatches on the market, including the latest versions of the Fitbit Charge and Huawei Band. It can also work natively with all compatible smartwatches with a standard 20mm lug width.

Question 13

How does Smartlet work?

Accepted Answer

It uses a secure dual-carrier system to attach both a high-end watch and a smartwatch or fitness tracker. Effortlessly switch between functionality and style.

Question 14

Which watches are compatible?

Accepted Answer

Smartlet is compatible with most metal strap watches with a 18mm to 24mm lug width.

Question 15

Which smartwatches are compatible?

Accepted Answer

Smartlet is compatible with major smartwatch brands. It also works natively with all smartwatches using a 18mm to 24mm lug width, such as some models from Samsung, Garmin, Huawei or Xiaomi....

Smartlet Compatibility Details

Classic watches
 • All metal watches with a 18 mm to 24 mm lug width (depending on the version selected), some examples below:
 • Omega (most Seamasters, Speedmasters, etc.),
 • Tudor (Black Bay, Pelagos),
 • Tag Heuer (Monaco, Carrera…),
 • Rolex (Submariner, GMT, Sea Dwellers…),
 • Zenith (Chronomaster…)…
 • Etc...

Smartwatch connector
 • Apple Watches: All except the Apple Watch Ultra and Ultra II
 • Samsung: all Galaxy Watches in 40, 41 and 44mm (not compatible with Galaxy Watch Ultra)
 • Garmin: Vivoactive 5 and Fenix 8 - 43
 • Xiaomi: Redmi Watch 3/4, Mi Band Pro 8, Smart Band 9 Pro
 • Any smartwatch with a 18mm to 24mm lug width

Fitness trackers Connector
 • Fitbit Charge 5/6 
 • Whoop 5.0/MG

Question 16

What are the technical characteristics of Smartlet?

Accepted Answer

• Lug width: 18mm to 24mm
 • Material: Stainless steel
 • Weight: between 60 g and 100 g (including the connected device)
 • Height: between 9 mm and 12 mm on the back of the wrist (including the connected device)
 • Width: between 18.5 mm and 36 mm (including the connected device)

For reference, the specifications of standard stainless steel bracelets on the market:
 • Weight: between 60 g and 100 g (same as the Smartlet with connected device)
 • Height: between 4 mm and 8 mm on the back of the wrist
 • Width: between 18 mm and 24 mm

Question 17

What's in the box?

Accepted Answer

The Smartlet Bracelet includes:
 • 2 x standard watch connectors (for any watch with a 18 mm to 24 mm lug width depending on the version chosen)
 • 2 x bracelet sides (each mounted with 5 links)
 • 4 x additional links for size adjustments (with screws)
 • 1 x Smartlet tool (with screwdriver on one side and wristband removal system on the other)

For the Smartwatch connector (depending on the version):
 • 2 x standard watch connectors (18mm to 24mm lug width),
 • 2 x Apple Watch adapters 38/40/41mm,
 • 2 x Apple Watch 42/44/45mm adapters,

For Fitbit Charge connector: 2 x connectors for Fitbit Charge 5/6

For Whoop 5.0/MG connector: 1 x encapsulation for Whoop 5.0/MG

Smartlet does not include any classic watch, smartwatch or connected bracelet, they must be purchased separately.

Question 18

Puis-je faire du sport avec Smartlet?

Accepted Answer

Smartlet is designed for everyday wear and handles light activity with ease.

For more intensive workouts — whether at the gym or outdoors — we recommend using a fabric or rubber strap, which offers better support and comfort during high-intensity training.

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